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It is comforting to know that your new windows and doors are being protected while they are protecting your home and family from the weather, heat and cold. This strong warranty coverage is just one more reason why Renewal by Andersen® has earned a reputation as America’s best replacement window and door company.
As a leading window replacement contractor, Renewal by Andersen® of Atlanta guarantees that you will get the help you need, hassle-free. We will walk you through your warranty service. Here’s a quick guide:
1. Know What Is Covered
Identify the Renewal by Andersen product or glass that is involved. Our warranties will cover the cost of repairing or replacing the windows. But if the problem is caused by unauthorized modification of window components or an issue with the wall itself or another part of the home, then the warranty might be void. Check if the fault was caused by the window’s lack of quality or poor installation.
2. Prepare the Paperwork
Having the right information available is important if you want to make the warranty claim easier for window replacement. Provide the serial number of the affected product. Completely describe the problem you have experienced and any attempts that have been made to correct the problem. Provide the address where the defective product or glass can be inspected, and your phone number so that we can contact you.
3. Get In Touch With Us
When you have all the necessary info, contact your sales representative, the nearest Renewal by Andersen® showroom, our Warranty Service Line or by visiting our website at www.windowdoor.com. Once that is done, all you have to do is wait for our response as we investigate your claim.
4. Evaluation and Finalization
Two weeks after you receive a notification from us, our staff will contact you regarding the results of our investigation of your claim. We will then arrange the right action to take. Warranty services will be provided by an authorized Renewal by Andersen service provider, who are more than capable of replacing our sliding, casement and double-hung replacement windows.
If you want the comfort of knowing your new windows and doors are protected by a great product warranty and the promise of America’s top window and door manufacturer, the choice is clear: Renewal by Andersen®. Make the smart choice for your home by selecting Renewal by Andersen® replacement windows and doors. Contact us today for the best pricing on the best window.
To receive a FREE estimate and in-home consultation with our local window and door experts, give us a call at (866) 609-5033 or fill out our contact form. We serve clients in Atlanta.