When it is time to replace your old, grubby windows at home, you want to work with a reputable contractor who offers top-notch products and competitive prices. Unfortunately, not every contractor in the industry exercises honest service – which is why it is incredibly important that you are aware of and avoid the following scams and manipulative sales tactics.
If there is one sales tactic that is common to a range of businesses, it is this: the sales representative informs you about a great deal they offer – like a low-priced item or a large discount on a service – but the catch is that it is only good for today. This compels you, the customer, to decide to work with them right off the bat. A reputable contractor, however, is more than willing to give you ample time to examine your options so you can make an informed decision.
Another common sales tactic that many window replacement companies use is offering one free window if you purchase, say, three windows. This one can be challenging to discern because it is usually a legitimate sale. However, this does not mean you should accept the offer all the time. Make sure you look at the overall price of all the windows you’re considering purchasing. If they are claiming to offer a free unit with a purchase of three but the total cost of the “three windows plus one free” package deal is more than the price of four individual windows, then it is a red flag.
The bait-and-switch tactic usually starts with a company offering you one type of window-related product or service. But once you have accepted their offer, the company will change it and upsell you to another product or service that costs a lot more. If the company is making significant changes every time you agree to one thing, be careful as it might be a scam.
You can count on our experienced contractors at Renewal by Andersen® Midwest to install your replacement windows and patio doors promptly and efficiently. To schedule an appointment, please call (866) 609-5033, or fill out our online form.